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Preparing for Your Visit

At Geneseo Veterinary Care, we strive to make every visit as stress-free and comfortable as possible for both you and your pet. To help us provide the best experience, here are a few things to know before your appointment. 

Separate Entrances

To reduce stress and ensure a smoother visit, we offer separate entrances: 

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Dogs: Please use the entrance at the far end of the building, labeled Dog Entrance, which includes a wheelchair accessible ramp. 

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Cats & Exotics: Please use the entrance labeled Cats & Exotics Entrance, accessible by staircase.

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This setup helps minimize anxiety and overstimulation, especially for our more sensitive patients. 

Fear-Free Certified Care

Dr. Lauren Wisser is Fear-Free Certified, meaning she uses proven techniques and thoughtful handling to reduce fear, anxiety, and stress. From the moment you arrive, we prioritize your pet's emotional well-being. Treats, gentle handling, and a calm environment are all part of the experience. 

Helpful Tips

Bring favorite treats or toys that your pet finds comforting. 

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For cats and exotics, cover carriers with a towel to reduce visual stress, and keep the carrier flat and secure during transport. 

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If your pet is especially nervous and is a current patient, ask us about pre-visit medications or other calming options. 

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For exotic pets during colder seasons, pre-warm your vehicle and place a warm water bottle or heating pad in their carrier.

(585) 519-4141

3889 North Road

Geneseo, NY 14454 

Hours: 

Mon 8:30AM - 5:00PM
Tues  8:30AM - 5:00PM
Wed 8:30AM - 5:00PM
Thurs 8:30AM - 2:30PM
Fri 8:30AM - 5:00PM
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We offer walk-ins every Wednesday 9:00AM - 3:00PM

 

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